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Due to the pandemic of coronavirus (COVID-19), the strength of our support staff has been impacted globally. You may experience longer than usual response times.

SHIPPING DELAYS: While our warehouses are staffed to support your orders, we are currently experiencing shipping delays due to constraints within our shipping partner network. Subsequently, it may take up to 12 business days for your order to ship and for you to receive a shipment confirmation. We thank you for your patience and understanding as we navigate through these uncharted times.

  1. Support | Zinus
  2. Frequently Asked Questions
  3. General FAQs

Articles in this section –+

  • How do I schedule a pick up for my old mattress or box spring?
  • Do I need shipping insurance? What is Route?
  • How do I know when an item I want is back in stock?
  • Where are Zinus products manufactured?
  • Where can I try out a Zinus mattress or bed frame?

How do I know when an item I want is back in stock?

  • Updated June 24, 2019 22:23

Please reach out to customer service on the product you are inquiring about and we will be more than happy to give you an update on the product you are looking for!

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  • Where can I try out a Zinus mattress or bed frame?
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