Our mattresses typically take 48-72 hours to fully decompress, but this process can sometimes take up to a week. You are free to sleep on the mattress during this time. In fact, we recommend it! Doing so helps air flow into the mattress and aids in the decompression process. After this time, if your mattress has not reached its intended thickness, please submit this form to begin the warranty claim process.
What if my mattress doesn't reach its intended thickness?
