Due to the pandemic of coronavirus (COVID-19), the strength of our support staff has been impacted globally. You may experience longer than usual response times.

SHIPPING DELAYS: While our warehouses are staffed to support your orders, we are currently experiencing shipping delays due to constraints within our shipping partner network. Subsequently, it may take up to 12 business days for your order to ship and for you to receive a shipment confirmation. We thank you for your patience and understanding as we navigate through these uncharted times.

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Shipping + Returns

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Return Instructions for a Decompressed Mattress/Topper
I purchased one of your products through an online retailer and now I would like to return or cancel my order. Who should I contact?
What is the Zinus return and exchange policy?
Cancel Your Order
How much is shipping? Can I pay for expedited shipping or request delivery on a specific date? What is your typical delivery timeline?
How long can I try out a Zinus product? What if I change my mind after a month?
Do you offer removal services for old mattresses/foundations?
Where do you deliver?
Do I need to be home to receive my Zinus delivery?
Do you deliver on the weekends?

Do you deliver on the weekends?

Updated January 23, 2018 19:07

We wish. All orders are shipped via FedEx Ground for weekday delivery.

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Related articles

How much is shipping? Can I pay for expedited shipping or request delivery on a specific date? What is your typical delivery timeline?
Do I need to be home to receive my Zinus delivery?
Where do you deliver?
What is the Zinus return and exchange policy?
Where can I try out a Zinus mattress or bed frame?

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