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Due to the pandemic of coronavirus (COVID-19), the strength of our support staff has been impacted globally. You may experience longer than usual response times.

SHIPPING DELAYS: While our warehouses are staffed to support your orders, we are currently experiencing shipping delays due to constraints within our shipping partner network. Subsequently, it may take up to 12 business days for your order to ship and for you to receive a shipment confirmation. We thank you for your patience and understanding as we navigate through these uncharted times.

  1. Support | Zinus
  2. Frequently Asked Questions
  3. Mattresses + Toppers

Articles in this section –+

  • Do I need a hybrid or memory foam mattress?
  • Can I wash my Zinus mattress cover?
  • How do I know a Zinus mattress is safe? Is your foam CertiPUR-US® certified?
  • Can I sleep on my Zinus mattress the first night?
  • Will my mattress last longer if I rotate it? Should I be flipping my mattress?
  • How long can I keep my mattress in a box?
  • What bed base is best for my Zinus Mattress?
  • Are your mattresses compatible with an adjustable base?
  • What are Zinus memory foam mattresses made of?
  • Why do you use Green Tea extract in your foam?
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How long can I keep my mattress in a box?

  • Updated June 12, 2019 17:03

We recommend taking your mattress out immediately (why wait for wondrous sleep?). If you must, don’t wait longer than a week from the date the mattress was delivered.

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  • Do you offer removal services for old mattresses/foundations?
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