All our orders are shipped via FedEx Ground without the need for signature upon delivery. However, FedEx gets to decide if it’s safe to leave your package on your doorstep. We trust them!
Articles in this section
- Return Instructions for a Decompressed Mattress/Topper
- I purchased one of your products through an online retailer and now I would like to return or cancel my order. Who should I contact?
- What is the Zinus return and exchange policy?
- Cancel Your Order
- How much is shipping? Can I pay for expedited shipping or request delivery on a specific date? What is your typical delivery timeline?
- How long can I try out a Zinus product? What if I change my mind after a month?
- Do you offer removal services for old mattresses/foundations?
- Where do you deliver?
- Do I need to be home to receive my Zinus delivery?
- Do you deliver on the weekends?