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Due to the pandemic of coronavirus (COVID-19), the strength of our support staff has been impacted globally. You may experience longer than usual response times.

  1. Support | Zinus
  2. Frequently asked questions
  3. Shipping + Returns

Articles in this section –+

  • Return Instructions for a Decompressed Mattress/Topper
  • I purchased one of your products through an online retailer and now I would like to return or cancel my order. Who should I contact?
  • What is Zinus' return and exchange policy?
  • Cancel Your Order
  • How much is shipping? Can I pay for expedited shipping or request delivery on a specific date? What is your typical delivery timeline?
  • How long can I try out a Zinus product? What if I change my mind after a month?
  • Do you offer removal services for old mattresses/foundations?
  • Where do you deliver?
  • Do I need to be home to receive my Zinus delivery?
  • Do you deliver on the weekends?

Where do you deliver?

  • Updated January 23, 2018 18:13

We ship to the 48 contiguous United States (Sorry Hawaii and Alaska!) Some of our products are also available through specific Canadian retail partners, too.

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Related articles

  • Do I need to be home to receive my Zinus delivery?
  • How much is shipping? Can I pay for expedited shipping or request delivery on a specific date? What is your typical delivery timeline?
  • Do you deliver on the weekends?
  • What is Zinus' return and exchange policy?
  • Do I need to pay sales tax?
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