We're here to help.

It’s an exciting time for us because we’re looking to deliver a whole lot of wonder for the holidays. We’re all-hands-on-deck in our warehouses and getting orders out as quickly as possible.

But the unprecedented success of this year’s Black Friday/Cyber Monday shopping season across businesses may result in deliveries taking up to 7-15 business days, even for your wonder-filled boxes from Zinus. Bummer!!! We know!!!

We’ll send you an email with your tracking information when your order has left our warehouse. Ideally, you want to wait to see three highlighted bars when you track your shipment to see the progress of your package and follow its journey to your home.

And while we like to fill your life with wonder, we don’t want you to wonder where your package is! If you’d like to chat up the details of the delay, then feel free to reach out to our all-knowledgeable agents who are standing by and ready to help.

As you eagerly countdown to delivery day, get your hands on that best-seller you want to read; pick out your Holiday jammies and ugly sweaters; get inspired by some of our uber cool Pinterest boards; and get ready to unwind in comfort! Because once you discover perfection in your new Zinus purchase, it can be pretty hard to leave the house! And we’re totally not going to judge you for that!