Due to the pandemic of coronavirus (COVID-19), the strength of our support staff has been impacted globally. You may experience longer than usual response times. We encourage you to contact us via Email or Chat for now as our Phone support has been impacted greatly. Furthermore, our support hours will be limited to 5am - 8pm PST while we navigate through a temporary closure of one of our call center sites. We are truly sorry for this inconvenience and appreciate your patience and understanding.
Cancel Your Order
If you have placed your order via Zinus.com, you can cancel items or orders that haven't entered the shipping process yet by submitting a cancellation request here.