I purchased one of your products through an online retailer and now I would like to return or cancel my order. Who should I contact? Updated 13 April 2021 18:59 If you’ve purchased your Zinus product from any one of our approved partner retailers, it’s best to reach out to the retailer directly with any questions for the quickest support. Related articles What is Zinus' return and exchange policy? Where do you deliver? How long can I try out a Zinus product? What if I change my mind after a month? Do I need to be home to receive my Zinus delivery?